1. Introduction

Khadbari Rudraksha is committed to providing high-quality, authentic rudraksha beads directly sourced from farmers. Our platform ensures fair pricing and supports social impact initiatives. By using our website, you acknowledge and agree to comply with the terms outlined below.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have the permission of a legal guardian to make a purchase. You also agree that the information you provide is accurate and complete.

3. Product Authenticity

We guarantee that all our rudraksha beads are genuine and sourced responsibly. However, as rudraksha is a natural product, slight variations in size, shape, and color may occur.

4. Orders and Payments

• Orders can be placed through our website following the outlined steps.
• Full payment must be made at the time of purchase through our accepted payment methods.
• We reserve the right to cancel or refuse any order due to unforeseen circumstances, such as stock unavailability or pricing errors.

5. Shipping and Delivery

• We aim to process and ship orders promptly. Delivery times may vary depending on your location and external factors.
• Any customs duties or taxes imposed by local authorities are the buyer's responsibility.
• We are not liable for delays caused by courier services or other third parties.

6. Returns and Refunds

• If you receive a defective or incorrect product, please contact us within 7 days of delivery for a resolution.
• Returns must be in unused condition, with original packaging and proof of purchase.
• Refunds or exchanges will be processed based on our inspection of the returned item.

7. User Conduct

By using our website, you agree not to:

• Engage in fraudulent or unlawful activities.
• Violate any intellectual property rights related to our content.
• Disrupt or compromise the security of our platform.

8. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

9. Limitation of Liability

Khadbari Rudraksha is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Changes to Terms and Conditions

We may update these Terms and Conditions periodically. Continued use of our website after changes are posted constitutes acceptance of the new terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Nepal. Any disputes will be resolved in accordance with Nepalese legal jurisdiction.

12. Contact Information

For any questions or concerns regarding these terms, please contact us at Khandbarirudraksha@gmail.com.